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The ball player ended up being typing their birthdate in the month/day/season style as opposed to the necessary date/month/year style. After she altered the brand new structure, the ball player managed to effectively register the woman membership. The new Complaints Party have as the noted the new criticism since the fixed. After contacting the new local casino associate, the problem is rapidly fixed.

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Once chatting with the brand new Issues Group, the girl thing was resolved, and you will she verified you to definitely she acquired her percentage. However, the situation to your Ip address take off remained, as the athlete chose to end using the casino. The ball player away from Canada try experiencing troubles withdrawing his payouts due to ongoing confirmation. The player in the Us acquired $940 on the Ruby Slots Casino and expected a withdrawal. Yet not, even after several times calling customer support being informed some running moments, they have but really to get their money once one month.

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